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Correct missing or incorrect sports activities on your Dashboard
Challenges, rankings and rewards
Find out what to do in case of an incomplete challenge, unusable or unreceived reward, etc.
- If your referral does not work (Running and Cycling Heroes)
- I can't login. What can I do?
- How do you prevent cheating?
- How do I update my sports activity history?
- I am missing one or more activities.
- I just connected an app but no sports activity appeared. What can I do ?
- I lost all my sports activities. How can I recover them?
- My sports activities are no longer syncing. How do I reconnect my sports app?
- Activities are not taken into account in a challenge. What can I do?
- What if a reward code doesn't work?